Last Updated: June 15, 2023

1. Introduction

Welcome to Emirates Card ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website emiratescard.shop, use our mobile application, or engage with our services.

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how we collect and use your information through technology, as well as our disclosure practices.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information when you register for an Emirates Card, apply for membership, or use our services:

• Contact information (such as name, email address, mailing address, and phone number)
• Identification information (such as nationality, passport number, Emirates ID)
• Payment information (such as credit card details, billing address)
• Demographic information (such as age, gender, and preferences)
• Profile information (such as username and password)
• Communications and feedback you provide to us

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

• Device information (such as IP address, browser type, operating system)
• Usage patterns (such as features used, time spent on the site, pages visited)
• Location information (with your consent)
• Transaction history within our program

3. How We Collect Information

We collect information through various methods:

• Direct interactions when you provide information to us
• Automated technologies such as cookies and similar tracking technologies
• Third parties, such as our business partners and service providers

3.1 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential cookies: Necessary for the operation of our website
• Analytical/performance cookies: Allow us to recognize and count visitors
• Functionality cookies: Enable website to remember your preferences
• Targeting cookies: Record your visit, pages visited, and links followed

4. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your transactions and managing your account
• Personalizing your experience and delivering content relevant to your interests
• Sending you promotional offers, newsletters, and marketing communications
• Responding to your inquiries and providing customer support
• Conducting research and analysis to improve our services
• Protecting our rights, property, or safety, and that of our users
• Complying with legal obligations and enforcing our terms of service

5. Information Sharing and Disclosure

We may share your information with:

• Service providers who perform services on our behalf
• Business partners and merchants participating in our discount program
• Legal authorities when required by law or to protect our rights
• In connection with a business transaction such as a merger or acquisition

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Emirates Card
Office 1205, Al Moosa Tower 2
Sheikh Zayed Road, Dubai, UAE
Email: privacy@emiratescard.shop
Phone: +971 4 123 4567

12. Compliance with Fazaa-Inspired Community Standards

As a program inspired by community benefit initiatives like Fazaa, we are committed to upholding the highest standards of data protection and community trust. We strive to maintain the same level of integrity and respect for privacy that has made community programs successful throughout the UAE.